Resolving Conflict
Turn disagreements into progress
What you'll learn: Resolving Conflict — a 30-minute leadership course on Sonder.courses.
At best, workplace conflict stifles communication and productivity. At its worst, tensions escalate to aggression and bullying. That’s why it’s important to address conflict quickly. In this course, you’ll learn common sources of discord and some typical responses to it. You’ll also discover techniques to resolve conflict, address anger, and stop abusive behavior. Differences between teammates actually demonstrate a diversity of strengths and ideas. Learning to bridge contrasting perspectives with empathy and understanding are key to your team’s productivity and effectiveness.
What you'll explore
- A focused, beautifully crafted lesson — 30 minutes or less
- One illuminating idea explored from multiple angles
- Works on any device — phone, tablet, or desktop
- Part of the full Sonder library of 200+ courses
- All courses are taught in English
- Certificate of Completion included with every course
How to access
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